Recognize Success

The Survey Playbook: How to Listen, Spot Trends, and Act Without Burning Out Your Team 📊

60 min Upcoming

Speakers

Brittany Espinoza
Brittany Espinoza
Head of Customer Success
Recognize
Alexia Bailey
Alexia Bailey
Customer Success Manager
Recognize
Samantha Liravongsa
Samantha Liravongsa
Customer Success Manager
Recognize
The Survey Playbook: How to Listen, Spot Trends, and Act Without Burning Out Your Team 📊

Schedule

Thursday, August 27, 2026

PT
11:00 AM PDT
CT
1:00 PM CDT
ET
2:00 PM EDT
London
7:00 PM BST
Register Now →
The Survey Playbook: How to Listen, Spot Trends, and Act Without Burning Out Your Team 📊

About This Session

Is your team experiencing "survey fatigue," or are they just tired of taking surveys where nothing changes?

With global employee engagement sitting at just 20%, gathering honest feedback matters more than ever. But collecting data is only half the battle — the real value comes from turning that feedback into visible action.

Join us for an exclusive session on the science of survey strategy: what to survey, when to survey, and how to close the loop using recognition.

What you'll learn:

✔️ The 3-Tier Framework — balance eNPS, engagement checks, and quick custom pulses
✔️ Beat survey fatigue — build a 12-month calendar that keeps participation above 70%
✔️ Spot hidden trends — use heatmaps to find burnout and cross-reference engagement with recognition
✔️ The 7-Day Feedback Loop — turn survey data into visible changes and instant rewards
✔️ Live platform walkthrough — launch a custom pulse in under two minutes

Speakers & Hosts

Meet the people leading this session. Full bios and titles are shown below.

Brittany Espinoza
Brittany Espinoza
host

Head of Customer Success, Recognize

Alexia Bailey
Alexia Bailey
host

Customer Success Manager, Recognize

Samantha Liravongsa
Samantha Liravongsa
host

Customer Success Manager, Recognize